Skip to content

Keeping the Spirit Alive: Engaging and Retaining First-Time Guests After The Holidays.

Christmas is more than a season of lights and celebrations; it is a powerful season of hope, renewal, and community. For churches worldwide, the Christmas season brings an influx of new visitors who come through their doors seeking meaning, solace, and connection. Many are drawn by the warmth of Christmas services, the beauty of carols, or a sense of tradition and curiosity. First-time guests during the holidays may include those who haven’t attended church in years, families new to the area, or people simply curious to hear the Christmas message. The potential for these encounters to become long-term relationships with the church community is tremendous.

However, a welcoming Christmas experience alone often isn’t enough to bring these guests back. Without intentional follow-up and meaningful engagement, these newcomers may not return once the holiday glow fades. Church leaders are entrusted with the opportunity to deepen these connections beyond Christmas. As Galatians 6:9 reminds us, “Let us not grow weary of doing good, for in due season we will reap, if we do not give up.” The initial effort is valuable, but it is the consistent outreach that fosters true relationships. By capturing their information, sending thoughtful follow-ups, and involving them, we can help our guests feel a genuine sense of belonging and purpose within our church.

Let’s explore how you can make Christmas a bridge to lasting connection, guiding first-time guests into church life throughout the new year. By capturing guest information, following up with warmth and timeliness, inviting newcomers to meaningful gatherings, and integrating them gradually, churches can keep the spirit of Christmas alive long after the season ends. Let’s dive into these practical strategies for making a lasting impact on those who enter our churches this Christmas.

Capturing Guest Information During the Service

The first step in fostering meaningful connections with first-time guests is learning who they are. While capturing guest information might seem straightforward, churches should approach it with both care and intention. The aim is to create an environment where guests feel valued rather than obligated. Luke 14:23 reminds us, “Go out to the highways and hedges and compel people to come in, that my house may be filled.” By inviting guests to share their contact details, we extend a genuine invitation for them to become part of our church family.

You can use several methods for gathering guest information. Connection cards, for example, offer a simple and familiar option. Placed in the pews or distributed at the entrance, these cards should be short, easy to fill out, and include space for names, contact details, and interests. To create a more modern option, churches can provide digital forms accessible via a QR code printed in bulletins or displayed on-screen. Digital forms are quick to fill out, require no physical materials, and appeal to guests who are comfortable using their mobile devices.

It is also essential to encourage guests to provide their information without pressure. Consider assigning friendly volunteers to guide guests on how to complete the cards or access the digital forms, and remind them of the value in staying connected with your church. This invitation can be accompanied by a small token of appreciation, such as a welcome gift bag or a church-branded bookmark, to further build rapport and give guests a positive first impression of the church’s warmth and hospitality.

Sending a Warm, Timely Follow-Up Message

Once guest information is captured, the next crucial step is following up. A timely, warm follow-up message conveys the message that the church genuinely cares about its guests and values their visit. Ideally, churches should aim to send a follow-up email or message within 48 hours of the service, while the memory of the experience is still fresh in guests’ minds. As Jesus emphasized in John 13:35, “By this all people will know that you are my disciples, if you have love for one another.” A prompt follow-up reflects this love and welcomes guests as Christ would.

The follow-up message should be heartfelt, thanking the guests for attending and extending an open invitation for them to return. Include brief information about upcoming events and remind them of what the church offers. For a more personal touch, a pastor or ministry leader could sign the message, lending an added layer of warmth. Churches can also offer a short prayer or blessing within the message, reinforcing the spiritual purpose of their outreach.

Many churches today find that adding personalization in follow-up emails can make a world of difference. Consider mentioning the particular service they attended or even any specific interests they expressed on their connection cards. Follow-up messages that communicate genuine warmth, love, and a desire to continue the relationship are most likely to resonate deeply with guests, encouraging them to stay engaged.

Planning a New Year Event or Welcome Lunch

To foster a more sustained connection, churches can invite first-time guests to return shortly after Christmas for a special New Year event or a welcome lunch. These gatherings offer a relaxed and friendly space for guests to meet church members, learn about church life, and feel welcomed into a community that extends beyond Sunday services. This aligns with Romans 12:13, which says, “Contribute to the needs of the saints and seek to show hospitality.”

A welcome lunch or New Year’s gathering could include brief introductions to church leaders, a tour of the facilities, and a few testimonies from members about how the church has impacted their lives. These events can be casual and warm, giving guests a sense of the fellowship and support that defines the church community. By scheduling the event in early January, you can build on the momentum of the holiday season, demonstrating a welcoming spirit that extends into the new year.

These gatherings should be open to all who are curious about the church, including new members or anyone interested in learning more. To ensure the event feels welcoming, consider having long-standing members or volunteers serve as hosts, mingling with guests and answering questions. By setting an inviting tone, you can create an experience that feels both meaningful and accessible, encouraging guests to take their first steps into church life.

Offering Resources for Spiritual Growth and Connection

Beyond inviting guests to events, you should provide resources that meet their spiritual needs and foster growth. First-time guests may not be ready to dive into church life fully, but offering opportunities for spiritual engagement allows them to explore at their own pace. In Philippians 1:9, Paul prays, “And it is my prayer that your love may abound more and more, with knowledge and all discernment,” reminding us that spiritual growth is a journey encouraged by those around us.

You can also introduce newcomers to small groups or Bible studies tailored for those exploring faith. Introductory Bible study groups or discipleship classes give guests a safe space to ask questions and learn about faith. For guests who may have limited availability, online small groups or digital resources can provide flexible options to engage with church teachings and stay connected.

Volunteer opportunities can also serve as a bridge to deeper involvement. Whether helping with a food drive or joining a community outreach project, new guests can experience firsthand the impact and mission of the church. You can provide details on these activities in their follow-up communications, reminding newcomers of the many ways they can connect with the church in meaningful ways.

Personalizing Follow-Ups with Ministry Leaders

For a follow-up strategy that truly resonates, churches can go beyond standard messages by connecting first-time guests with ministry leaders. Personal outreach from a pastor or ministry leader demonstrates that you genuinely value your guests and want to build a personal connection. This personal interaction can be the first step in nurturing long-term spiritual growth and friendship.

Consider inviting ministry leaders to follow up with guests who expressed specific interests in their connection cards, whether in music ministry, children’s programs, or volunteer work. By assigning leaders to reach out personally, guests are given a welcoming introduction to those who shape church life. These conversations can also open the door to discussing ways the church can support each guest’s spiritual journey, such as through specific small groups or mentorship.

Integrating Guests into Church Life Gradually

Building a lasting relationship with first-time guests means more than just one-time follow-ups; it involves a gradual and intentional integration. You should guide guests towards involvement in a way that aligns with their comfort level and interests, making sure that their journey feels both natural and encouraging. Hebrews 10:24-25 speaks to this importance: “And let us consider how to stir up one another to love and good works, not neglecting to meet together… but encouraging one another.”

One effective way to integrate guests is by connecting them with members who can personally invite them to small groups or upcoming events. Introductions to other members help guests build friendships, allowing them to feel known and appreciated within the church family. Over time, as they build connections, new guests will naturally feel more at home.

For those who are interested, encouraging small volunteer roles, such as helping with an event, can serve as a gentle invitation to step further into church life. You can encourage small steps to begin with, offering a volunteer orientation or a brief training session to ensure newcomers feel equipped and supported.

Building Long-Term Relationships Beyond Christmas

A church’s true impact on a guest is seen not only in its services but in how it fosters relationships that extend beyond the Christmas season. By focusing on intentional follow-up, creating warm opportunities for engagement, and offering pathways for spiritual growth, you can help first-time guests feel seen, valued, and welcomed. The words of 1 Peter 4:10 offer us a beautiful reminder: “As each has received a gift, use it to serve one another, as good stewards of God’s varied grace.”

The Christmas season, filled with visitors and new faces, is a significant opportunity to bring more people into the family of God. When you follow up with love and care, they not only keep the spirit of Christmas alive but build a foundation for a vibrant and connected community in the year to come. By viewing the holiday season as a launchpad for lasting relationships, church leaders can embrace their calling to nurture faith and connection, turning guests into cherished members of the church family.

ACS Technologies

ACS Technologies sets a new standard in church technology, offering a holistic suite of solutions that streamline administrative tasks and empower your staff to excel in their roles and your church to excel in your community.

In the ever-evolving landscape of church engagement and management, ACS Technologies rises above the rest. Our comprehensive church solutions, bespoke digital offerings, streamlined communication tools, comprehensive ministry consulting, and training make us the trusted choice for over fifty thousand churches. Experience the ACS Technologies advantage and elevate your church’s online presence, connectivity, and generosity today. Join us in redefining church technology for the digital age, where your ministry’s success becomes our shared mission.